Profile

• Excellent troubleshooting and logical problem solving skills
• Creative ability to resolve unusual and difficult issues when logical methods have failed
• Demonstrate ability to meet deadlines, and set priorities
• Strong written and oral communication skills
• Hard working, self-motivated and reliable team worker
• Strong organizational skills and analytical capabilities
• Demonstrate ability to quickly diffuse heated customer situations
• Experience providing sound leadership and management skills in team situations
• Proficient in project management
• Excellent training skills in the use of applications and technical support methods
• Constructive personality, and known for approachability, diplomacy and calm demeanor
  
• A firm believer in clearly established accountabilities and very results focused